Shipping policy

Shipping Policy

At Coo & Co., we work with trusted suppliers to bring you quality products for your baby's first year. Because of this, please note the following shipping details:

Processing Time
Orders are processed within 1-3 business days after payment is confirmed.

Shipping Time
Delivery typically takes 10-20 business days, depending on your location. While most orders arrive within this window, factors like customs processing or high demand can occasionally extend delivery times.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.

Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Delays
While we work hard to get your order to you as quickly as possible, occasional delays can happen due to customs, weather, or carrier issues beyond our control. We appreciate your patience and will keep you updated if anything affects your order.

Lost or Damaged Items
If your order arrives damaged or doesn't arrive at all, contact us at [your support email] within 7 days of the expected delivery date, and we'll make it right.

Questions?
Reach out anytime through our Contact page — we're happy to help.